Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please use our online portal to start a return.

Are your products true to size?

Most of our apparel follows standard sizing, but we recommend checking the specific size guide located on each product page for the most accurate fit.

Do you offer international shipping?

Yes, Access Denied ships worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

How can I track my order?

Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.